Starter Co.
Python OpenAI Intercom API Pinecone AWS Lambda
AI chatbot handling 80% of customer queries instantly with seamless human handoff for complex issues.
S
Support Automation
Project Summary
Starter Co. was overwhelmed with repetitive support tickets. We deployed an AI-powered chatbot trained on their knowledge base that handles 80% of queries instantly, with intelligent escalation to human agents for complex issues — cutting average response time by 80%.
Result
80% reduction in response time
What This System Handles
- AI chatbot trained on company knowledge base
- Intelligent human handoff for complex queries
- Multi-channel support (web, email, Slack)
- Continuous learning from resolved tickets
- Real-time analytics dashboard
Tech Stack
Python OpenAI Intercom API Pinecone AWS Lambda